Pinpoint where to invest in automation and AI
Before your make your processes more efficient with AI, you need to understand where to focus. Sugarwork unlocks operational wisdom from employees so you know where to make the most effective investments.
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AI unlocks huge efficiency gains, but you need employee knowledge to know where to start.
Without understanding what your employees know about how processes work in your daily operations, you risk putting money into the wrong solutions, building ineffective AI agents, or simply losing knowledge through employee turnover.
That’s where Sugarwork comes in. Our solution captures your employees’ operational wisdom so you can quickly understand what they know, helping you objectively identify where AI-driven automation can create real value.
How it works
Every organization and department has processes that can be optimized or automated. Here’s how Sugarwork helps you figure out where to start.
You identify the departments, divisions, or areas where you need to understand what your workers know, or believe there is an opportunity to streamline processes with AI and automation.
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Sugarwork captures knowledge from your employees through structured video interviews, and generates process mapping documentation from them, in formats including overviews, visualizations, RACI documents, and checklists.
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The Sugarwork team works with you to identify where to automate and which AI solutions and partners to work with.
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What our customers are saying
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"Sugarwork filled a gap in our toolbox that workflow management tools don't cover, with relatively low effort. The outputs were a game-changer, generating quickly what would have taken hours or days, and providing out-of-the box documentation that we could leverage immediately."
Jeannie Barnes
Commercialization Manager, Supergoop -
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"In terms of its strategic value, Sugarwork really helped us ensure that we were able to make smart choices about what to prioritize and how to execute on our product development plans."
David Battat
CEO, Nasdaq-listed medical supplies company -
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“With Sugarwork, you can look at the data that was captured and say, hey, now we spot all these other opportunities around improving efficiency, speeding up time to productivity, organizational transformation, or entering new markets.”
Mo Chahdi
Global VP of Employee Experience, Appen
Press the contact below to get in touch — we look forward to understanding your challenges!